Terms & Conditions

These Terms and Conditions (“Terms”) govern access to and use of the Data Annotation Vendors website at dataannotationvendors.com and form the general legal framework for our enterprise data annotation and machine learning training data services. By accessing the website or engaging our services, you agree to these Terms. If you are entering into a separate Master Service Agreement, Statement of Work, or Data Processing Addendum with Data Annotation Vendors, those documents prevail where they conflict with these general Terms.

1. About Data Annotation Vendors

Data Annotation Vendors provides B2B data annotation, human data labeling, quality assurance, and related professional services to organizations building machine learning, computer vision, natural language processing, speech, and multimodal AI systems. Our services are intended for business use by qualified professionals acting on behalf of a company or institution.

2. Acceptance and eligibility

You must be at least eighteen years old and have authority to bind your organization when submitting inquiries or executing contracts on its behalf. If you do not agree to these Terms, do not use the website or services. We may refuse or terminate access to any user or organization that violates these Terms or applicable law.

3. Website use license

Subject to these Terms, Data Annotation Vendors grants you a limited, non-exclusive, non-transferable, revocable license to access and use the website for legitimate business evaluation, research, and communication purposes. You may not copy, scrape, mirror, frame, or systematically download site content except as permitted by law or with our prior written consent.

• Do not attempt unauthorized access to servers, accounts, or non-public areas.
• Do not introduce malware, conduct denial-of-service attacks, or interfere with site operation.
• Do not use automated tools to harvest contact data or misrepresent your identity.
• Do not upload unlawful, infringing, or malicious content through any form or channel.
• Do not use the website in any manner that violates export control or sanctions regulations.

4. Service engagements

Descriptions of annotation capabilities, accuracy targets, turnaround times, and pricing on the website are illustrative and non-binding until confirmed in a signed or electronically accepted agreement. Project scope, deliverables, service levels, security requirements, and fees are defined in statements of work or order forms executed between the parties.

Clients are responsible for providing lawful data, clear annotation guidelines, timely feedback, and authorized points of contact. Delays in client approvals, guideline changes, or data delivery may affect schedules and costs. We will use commercially reasonable efforts to meet agreed milestones and communicate material risks promptly.

5. Client data and confidentiality

Client datasets, models, documentation, and business information disclosed for annotation remain the client’s property unless otherwise agreed in writing. We treat client materials as confidential and use them solely to perform contracted services. Confidentiality obligations survive termination as specified in applicable agreements.

Clients represent that they have all rights and legal bases necessary to provide data for annotation, including consents, notices, and contractual permissions required by applicable privacy and intellectual property laws. Clients must not submit data containing unnecessary personal information unless annotation requires it and appropriate safeguards are documented.

6. Intellectual property

6.1 Client intellectual property

Except for license grants necessary to perform services, we acquire no ownership in client-provided data, models, or pre-existing intellectual property. Annotated outputs and derivative labels are assigned or licensed to the client as specified in the governing contract.

6.2 Data Annotation Vendors intellectual property

We retain all rights in our website content, branding, methodologies, tooling, QA frameworks, training materials, templates, and know-how developed independently of client data. Nothing in these Terms grants clients ownership of our platform or internal processes. Limited license rights to deliverables are defined contractually.

6.3 Feedback

If you provide suggestions or feedback regarding our services, you grant Data Annotation Vendors a perpetual, royalty-free license to use that feedback to improve offerings without obligation to you, unless restricted by a separate written agreement.

7. Payment terms

Fees, invoicing cadence, payment methods, and late payment consequences are specified in commercial agreements. Unless otherwise stated, invoices are due within the period indicated on the invoice. We may suspend services for overdue undisputed amounts after reasonable notice. Taxes, wire fees, and currency conversion costs are the client’s responsibility unless explicitly included.

8. Warranties and disclaimers

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards for enterprise data annotation. Specific accuracy metrics, acceptance criteria, and remedy procedures are defined in project documentation. EXCEPT AS EXPRESSLY SET FORTH IN A WRITTEN AGREEMENT, THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF WEBSITE CONTENT. We do not warrant uninterrupted or error-free website operation or that annotation outcomes alone will achieve particular model performance in production environments.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DATA ANNOTATION VENDORS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY. Our aggregate liability arising from or related to these Terms or services shall not exceed the fees paid by the client to Data Annotation Vendors for the specific project giving rise to the claim during the twelve months preceding the event, or one hundred U.S. dollars if no fees apply, whichever is greater, unless mandatory law requires otherwise.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by applicable law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Data Annotation Vendors and its officers, directors, employees, and agents from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms, unlawful client data, infringement allegations tied to materials you supply, or misuse of deliverables contrary to applicable law or agreement.

11. Term and termination

These Terms remain effective while you use the website. Service engagements terminate according to contract provisions. Either party may terminate website access for material breach after cure period where applicable. Provisions that by nature should survive—including confidentiality, intellectual property, payment obligations, disclaimers, limitation of liability, and governing law—survive termination.

12. Export compliance and sanctions

You represent that you are not located in, organized under the laws of, or ordinarily resident in a country subject to comprehensive embargo, and that you are not a denied or restricted party under applicable export control or sanctions regimes. You will not use services in prohibited end uses or transfer deliverables in violation of export laws.

13. Governing law and dispute resolution

These Terms are governed by the laws specified in your Master Service Agreement, or if none, by the laws of the State of Delaware, United States, excluding conflict-of-law rules that would apply another jurisdiction’s laws. Parties agree to exclusive jurisdiction and venue in the courts located in Delaware for disputes not subject to contractual arbitration. Before filing suit, parties will attempt good-faith resolution by contacting contact@dataannotationvendors.com.

14. Modifications

We may revise these Terms by posting an updated version on dataannotationvendors.com. Material changes affecting active clients may also be communicated directly where required by contract. Continued website use after the effective date constitutes acceptance unless prohibited by law.

15. Miscellaneous

These Terms constitute the entire agreement regarding general website use except where superseded by executed commercial contracts. If any provision is unenforceable, the remainder remains in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign in connection with a corporate transaction. Notices to Data Annotation Vendors should be sent to contact@dataannotationvendors.com.

16. Contact

Questions about these Terms and Conditions may be directed to contact@dataannotationvendors.com. Enterprise procurement teams may request our standard MSA, DPA, and security documentation through the same channel.

17. Force majeure

Neither party is liable for failure or delay due to events beyond reasonable control including natural disasters, war, terrorism, labor disputes, utility failures, pandemics, government actions, or widespread internet outages. Affected parties will notify the other and use reasonable efforts to resume performance. Payment obligations for completed work survive force majeure events.

18. Relationship of parties

The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, or employment relationship. Neither party may bind the other without written authorization.

19. Order of precedence

If a conflict arises between these general Terms and a executed Master Service Agreement, Statement of Work, Data Processing Addendum, or security schedule, the executed commercial document controls with respect to the subject matter it covers. Website Terms continue to govern casual website use where no commercial agreement applies.